Mahyu Team Member Orientation

Satufen —Indonesian Pilgrim eCommerce

Satufen is an eCommerce and logistics solution tailored to Indonesian Hajj and Umrah pilgrims. It coordinates pilgrims, logistics partners, customs brokers, airline cargo operations, bonded warehousing, and last-mile delivery through connected digital workflows. As Mahyu’s first specialized solution, Satufen provided the initial environment for validating its technology through live operations.

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Rawank — Indonesian Migrant Worker Logistics

Rawank enables Indonesian Migrant Workers (Pekerja Migran Indonesia, or PMI) to send personal belongings, souvenirs, and gifts to their families in Indonesia through participating logistics partners. Its capabilities include automated pricing, shipment booking, document processing, commodity and HS Code verification, customs reporting, partner accounting reconciliation, and delivery coordination. Rawank is planned to incorporate AI-driven IDP capabilities developed through TigaUs, helping extract information from identity documents and work permits, reduce repetitive data entry, and support identity verification and matching. Its design accommodates different country regulations and operational requirements.
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TigaUs — AI-Powered Customs Automation

TigaUs is an AI-powered customs automation platform under development for shippers, freight forwarders, and customs brokers. Building on the operational experience and capabilities of Rawank and Satufen, TigaUs aims to bring document processing, customs data preparation, and reporting into one integrated digital workflow.
Rawank and Satufen are already connected to Indonesian Customs for transmitting import HAWB and MAWB data, submitting duty and tax reports, and automatically generating customs data in JSON and Excel formats.
TigaUs extends this foundation with Intelligent Document Processing (IDP), automatically extracting information from uploaded documents and converting it into editable data for customs forms and reports. The system capabilities include HS Code, import and export detail company informatiom matching, data verification and validation, duty and tax information, and payment facilitation through designated agents.
By combining these capabilities, TigaUs aims to streamline customs processes, reduce manual data entry, and improve operational efficiency across the cross-border logistics workflow. The initial deployment is planned for Indonesia, followed by expansion into Singapore and Thailand. Our long-term vision is to build a scalable customs automation platform that facilitates cross-border trade across Southeast Asia, while connecting businesses from the United States and Europe that regularly trade with the region.
Platform link:To be available upon launch.